FAQ

  • What is SocialDrive?

    SocialDrive is a secure cloud storage and file-sharing platform that allows users to upload, store, and share files with ease. We support creators by helping them increase visibility for their content and are continuously improving features to benefit our community.

  • How do I upload and share files?

    Uploading is simple! Just log in to your account, select the files you want to upload, and share the generated link with others. You can also use our direct sharing options for social media platforms.

  • Is my data safe on SocialDrive?

    Yes! We use advanced encryption and security protocols to ensure that your files remain private and secure. You have full control over who can access your shared content.

  • Is there a limit on file size or storage?

    We offer generous storage and file size limits. Free users may have some restrictions, while verified users enjoy extended storage options. Check our pricing page for more details.

  • Can I delete or manage my uploaded files?

    Absolutely! You can manage your files from your account dashboard, delete unwanted files, or modify sharing settings at any time.

  • Do you offer customer support?

    Yes! If you have any issues or questions, our support team is available to assist you. You can contact us via email or through our support ticket system.

  • Can I upload copyrighted content to SocialDrive?

    No. Uploading copyrighted material without permission from the rightful owner is strictly prohibited. SocialDrive follows copyright laws and removes infringing content when reported.

  • What happens if I upload copyrighted content?

    If you upload copyrighted content without authorization, your file may be taken down, and repeated violations may result in account suspension or termination.

  • How can I report a file that infringes my copyright?

    If you believe your copyrighted work has been uploaded without permission, you can submit a DMCA takedown request through our report abuse. We will review and take appropriate action.

  • Does SocialDrive monitor uploaded files for copyright violations?

    While we do not actively monitor every file, we respond promptly to copyright complaints and take necessary actions to comply with legal requirements.

  • Can I share files that I purchased legally?

    You can only share files if you have the legal right to distribute them. Buying a file does not always give you permission to redistribute it. Please check the licensing terms before sharing.

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